| # |
Project |
Objectives |
Minutes |
| 1 |
Conversing With Ease |
- Identify techniques to use in conversing
with strangers;
- Recognize different levels of
conversation;
- Initiate a conversation with a stranger;
- Use open-ended questions to solicit
information for further conversation.
|
10-14 |
| 2 |
The Successful
Negotiator |
- Employ win/win negotiating strategies to
achieve your goals;
- Enjoy the benefits of win/win
negotiating.
|
10-14 |
| 3 |
Diffusing Verbal Criticism |
- Respond non-defensively to verbal
criticism;
- Employ a five-step method to identify the
problem, diffuse the attack and arrive at a solution.
|
10-14 |
| 4 |
The Coach |
- Determine reasons for someone's
substandard performance;
- Coach the person to improve performance.
|
10-14 |
| 5 |
Asserting Yourself Effectively |
- Enjoy the mental and physical benefits of
being assertive;
- Employ the four-step method for addressing
a problem and asking for help;
- Overcome resistance to your requests.
|
10-14 |